Product explainers ·
What an order splitter does, and why your POS needs one
Most POS systems send orders to one printer, or charge per station to add more. A splitter module takes the feed you already have and routes it anywhere, with rules.
There is a moment in every growing restaurant where one kitchen printer stops being enough. Drinks should fire to the bar, food to the line, everything to expo. The POS vendor’s answer is usually a per-station license, a new subscription tier, or “that is not supported on your plan.” The hardware answer is a splitter.
The idea in one paragraph
Your POS already emits a complete stream of every order, in a standard format (ESC/POS, the same language receipt and ticket printers have spoken for decades). A splitter module sits on that stream, duplicates it, and forwards it to multiple destinations, applying rules per output. One feed in, up to four stations out. Your POS never knows anything changed.
What the rules make possible
- Drinks to the bar, food to the line. Filter by category so each station prints or displays only its own items.
- Everything to expo. One output carries the full order for the pass, while stations see their slices.
- Paper and screen at once. Send the same feed to a ticket printer and a kitchen display during the transition, and unplug the printer when the kitchen stops looking at it.
- A second copy where you want it. Duplicate to the office, a packing station, or a delivery-driver shelf without touching POS settings.
Why hardware instead of a software add-on
Three reasons. It is POS-agnostic: if your system prints tickets, it works, and it keeps working when you change POS platforms. It carries no recurring fee, which per-station software licensing always does eventually. And it fails gracefully: a small box with one job either works or gets bypassed with one cable swap, with no support ticket into someone else’s cloud.
Our version is the Splitter: one input, four independently addressable outputs, configured from a local web page, $299 once. It pairs naturally with the KDS, and with the Register it completes the counter-to-kitchen stack.